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Vehicle Accident

If you are involved but are safe, the first thing you must remember is to stay calm – do not worry about the accident – this is why you bought car insurance. Shift your attention instead to your well being.

You do need not to admit liability at this point nor do you need to get into an argument with the other parties even if you think you were on the right. If you are able to, call the police and while you wait for their arrival here are some things that you could do:

  • Take note of where you are and your environment. If you’re able to, call the police.
  • Make a mental note of the circumstances of the accident, the kind and location of damage on both vehicles.
  • If you have a camera, take pictures of both vehicles showing as much detail of the scene as possible, including damage sustained by all vehicles involved.
  • If there are any witnesses to the accident, try and get their names and phone numbers.
  • When the police arrive at the scene, stay calm and tell only what you know or what you recall. Remember that you are under no obligation to admit liability.
  • It is your right to ask for the names and badge numbers of the officers processing the accident scene – get their information.
  • If your vehicle cannot move under its own power or you feel that you’ll be causing more damage by driving it, try and have your vehicles towed to a safe place, if you can.

In the event of an accident, remember that you can always call us any time on 020 760 3888 if you need our assistance.

Remember: In the event of an accident, you must inform us or the insurance company within 24 hours or within reasonable time thereafter. Click here to report an accident online.

Here’s the information you’ll need before you file a claim
  • Copy of the drivers license (of the person who was driving the vehicle at the time of the accident
  • Police abstract form
  • A copy of the vehicle’s logbook
  • A completed vehicle damage claim form

Click here if you’d like to file a vehicle accident claim online. For all other claims please contact 020 760 3838